Professional Qualification
Management & HR
Training
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- The cornerstone for management and human resources certifications.
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Certification summary
Open I.T’s 3 Step comprehensive Management training is second to none. Whether you have been recently promoted to a management position or are looking to enhance your leadership skills, we have the correct courses for you that will grant you powerful leadership and management skills for life.
Exams summary
To get a Management & HR certification you need to complete these three exams:
Management (Videos)
Management Skills Introduction
Management Fundamentals
A closer look...
Our Management training reflects the evolving needs of individuals, managers, leaders and organisations within this challenging and changing environment. Whether it’s a workshop to embed a new skill or a cross cultural leadership programme, we have the experience and know-how to ensure that time invested brings about an improvement in the workplace.
Start the Management & HR with a trial
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We will work with you to ensure that you can find work in IT after completing your Management & HR Training
Working with JobcentrePlus and our Recruitment Partners across the UK, we will work with you to ensure that you can find work in IT (an not in any job) through job interviews and applications. We aim to get you in an IT job role on completion of your Management & HR Training. If you have no qualification or background in IT, we will provide you with the necessary training for the experience required. For existing Management & HR professionals, we can upgrade your qualifications and improve your career prospects. Do not allow your lack of experience or self-confidence deny you from a career in I.T - it is a lot easier (and enjoyable too) than most people think, once you learn the basics.
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The three exams
The Management Development Training Package is the latest generation in Management & HR technology and as such there is no current retirement plan for its exams. Below is a breakdown of the chapters for this certification and how they are made up.
Management (Videos)
This course is set out in the following chapters:
- Attracting Key Talent (Interview)
- Bringing The Workplace to Life (Interview)
- Delegation Strategies
- Fire Up and Motivate Your Employees
- Handling Performance Problems
Management (Videos)
This series is presented using streaming video.
Interactive questions appear periodically during this video to engage the learner and reinforce key concepts. An index lists the key sections of the video, with the ability to select sections to play. Slides accompany the videos and reinforce the learning topics. These slides can be downloaded for reference after the course is completed. A full-text transcript of the video can be viewed. Text in the transcript is selectable to choose a point to play the video. Here are the module chapters and the key topics that will be covered within the module:
- Attracting Key Talent (Interview)
- Bringing The Workplace to Life (Interview)
- Delegation Strategies
- Fire Up and Motivate Your Employees
- Handling Performance Problems
- Interviewing for Organizational Fit
- Interviewing for Success
- Knowledge Management (Interview)
- Making 360 Degree Feedback Work
- Managing Performance
- Managing Telecommuters
- Motivate to Retain (Interview)
- Recruiting Top Talent
- Retaining Top Talent
- Retention for the Long Haul (Interview)
- Succession Planning
- The Costs of Attrition (Interview)
- The Diversity Manager
- Working Wounded: Becoming a New Manager
- Working Wounded: Counseling an Employee
- Working Wounded: The More You Give, The More You'll Get
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Management Skills Introduction
This course is set out in the following chapters:
- Planning
- Communication
- Getting Input
- Dealing with Challenging People and Times
- Building Success
Management Skills Introduction
While this course is geared toward new managers, it's appropriate for anyone who wants to learn more about management skills. The Management Skills Introduction Training course teaches learners core management skills. Learners will be able to apply their knowledge to the successful management of projects, people, and time. Here are the module chapters and the key topics that will be covered within the module:
- Chapter 1: Planning
- 1.1 - Course Introduction
- 1.2 - Delegating
- 1.3 - Deciding and Delivering
- 1.4 - Planning Your Meetings
- 1.5 - Thinking Strategically
- 1.6 - Giving Instructions
- Chapter 2: Communication
- 2.1 - Course Introduction
- 2.2 - Making the Best of Bad News
- 2.3 - Speaking with Your Staff
- 2.4 - Keeping your Mouth Shut
- 2.5 - Asking Questions
- Chapter 3: Getting Input
- 3.1 - Course Introduction
- 3.2 - Performing Exit Interviews
- 3.3 - Listening More
- 3.4 - Getting Feedback
- Chapter 4: Dealing with Challenging People and Times
- 4.1 - Course Introduction
- 4.2 - Laying the Groundwork for Change
- 4.3 - Taming Cynics
- 4.4 - Raising Performance
- Chapter 5: Building Success
- 5.1 - Course Introduction
- 5.2 - Gaining Allies
- 5.3 - Delivering Effective Presentations
- 5.4 - Managing Your Time
- 5.5 - Managing Your Boss
- 5.6 - Networking
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Management Fundamentals
This course is set out in the following chapters:
- Management in Perspective Pt.1
- Management in Perspective Pt.2
- Functions of Front-Line Management Pt.1
- Functions of Front-Line Management Pt.2
- Functions of Front-Line Management Pt.3
Management Fundamentals
This training course is for anyone currently working in management or for anyone who wants to develop the skill set needed to be an effective manager. The Management Fundamentals series provides learners with basic theories, skills, and tools they can use to improve their performance as managers. Here are the module chapters and the key topics that will be covered within the module:
- Chapter 1: Management in Perspective Pt.1
- 1.1 - Course Introduction
- 1.2 - Socrates and Business Management
- 1.3 - Management Defined
- 1.4 - Management Theory
- Chapter 2: Management in Perspective Pt.2
- 2.1 - Management Roles
- 2.2 - Management Development
- 2.3 - Management Skills and functions
- Chapter 3: Functions of Front-Line Management Pt.1
- 3.1 - Course Introduction
- 3.2 - Productivity through People
- 3.3 - Foundations of Human Relations
- 3.4 - Creating a Productive Climate
- 3.5 - Staffing
- Chapter 4: Functions of Front-Line Management Pt.2
- 4.1 - Quality Control and Improvement
- 4.2 - Building Effective Teams
- 4.3 - Communicating Privately
- 4.4 - The Formal Appraisal
- Chapter 5: Functions of Front-Line Management Pt.3
- 5.1 - Training
- 5.2 - Delegating Authority
- 5.3 - Planning and Prioritizing
- 5.4 - Making Sound Decisions
- Chapter 6: Managerial Finance and Accounting Pt.1
- 6.1 - Course Introduction
- 6.2 - Financial reporting
- 6.3 - Sales
- 6.4 - Reduction of Sales
- 6.5 - Costs of Sales
- Chapter 7: Managerial Finance and Accounting Pt.2
- 7.1 - Expense Classifications
- 7.2 - Depreciation
- 7.3 - Equipment Acquisition
- 7.4 - Balance Sheets
- Chapter 8: Managerial Finance and Accounting Pt.3
- 8.1 - Equity and Ownership
- 8.2 - Corporate Equity
- 8.3 - Budgeting and Planning
- 8.4 - Budget Reporting
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Buy the Management & HR package at £399.
Includes all courses shown above.
Buy Management & HR Learning Package
This course is suitable for...
School leavers
A fun and enjoyable way to build a fresh career
Teachers & IT professionals
A prestigious qualification which will distinguish you from the crowd of 21st century geeks
Anyone else...
Looking to start a healthy, rewarding & lucrative career in I.T
But is this course right for you?
Will it provide you with the skills that you need, or the career you'd like to explore? If you are not 100% sure that it's correct for you then we highly recommend that you experience our trial courses and assessments to get an accurate insight to the Management & HR certification. You can sign up for this below or use it to ask our lecturers some questions. You can also call us on 0800 622 69 69 and speak to one of our course advisers and they will help you choose the perfect certification tailored to your needs.
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